We view privacy as a serious matter and we strictly adhere to the National Privacy Principles and the Privacy Act.
We collect Personal Data about you only when you make a hotel reservation or inquiry. Personal Data may include your name, address, phone number, or e-mail address.

To prevent unauthorized access, we maintain reasonable physical, electronic and organizational procedures to protect Personal Data against accidental or unlawful destruction or accidental loss, alteration, or unauthorized disclosure or access. To protect credit card transactions, we use third party credit card systems.

How is information used?
When you supply information about yourself for a specific purpose, we use the information for only that purpose (ie to provide the service or information you have requested, or booking (i.e bali activities,hotel,operators, etc). We do not divulge any information we gather from you to any third party without your prior consent. If making a booking with us, additional information will be required for operational reasons.

We will take reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete and up-to-date. If your personal details change, please contact us at info@balivouchers.info so that we can continue to provide you with our products and services.

We undertake to promptly acknowledge and investigate any complaints about the way we manage personal information.